Pakistan Mobile Communications Limited a company duly incorporated and registered under the Companies Ordinance 1984 and having its registered office at DHQ- 1 F-8 Markaz Kohstan Road , Islamabad, Pakistan (hereinafter referred to as the “PMCL”, “us”, “our”) and Customer Name. the Customer, (being an entity subscribing to PMCL for the provision of Rack as a services) agree that by accessing PMCL Rack as a services, you (hereinafter referred to as “The Customer”, “you” and “your”) accept, without limitation or qualification, the terms and conditions contained within the Standard Form of Agreement.

The SFOA sets out the standard terms and conditions of our services and the products we offer. It consists of:

• a) General Terms and Conditions
• b) Service Level Agreement
• c) Self Service Portal Pricing Schedule or Executed Proposal (If any)
• d) Annexure

The Customer agrees to be bound by the SFOA as executed by PMCL and the Customer on commencement of the Agreement.

PMCL may change the SFOA at any time. We will notify if we change the SFOA in a way which materially impacts the Customer’s use of Rack as a Services, using the means detailed in Notices section.
Where we change the SFOA and notify the Customer, The Customer’s continued use of the Service signifies the acceptance of the updated SFOA.

PMCL offers services to the Customer on the terms and conditions of a “Standard Form of Agreement”.

"Agreement" means this agreement for the provision of the Goods and Services by PMCL to the Customer, which includes this Standard Form of Agreement, the Service Level Agreement and Pricing.
"Business Day" means Monday to Friday excluding public holidays in Pakistan. “Business Hours” means 9AM to 6PM every business day.
"Charges" the charges payable by the Customer to PMCL for the Goods and Services as specified on the Self-Service Portal Pricing Schedule, Quotes or other means.
"Contract Term" means, in respect of a Service, the contract period specified in the Service Description for that Service. "Customer Data" all data that is not PMCL Data. Specifically, data or intellectual property that is owned by The Customer and transferred into PMCL for the purposes of using the PMCL service.
"Early Termination Fee" the Charges that are specified as "Early Termination Fee" in the Self-Service Pricing Schedule or Executed Proposal (if any).