Garaj Cloud is the first public cloud platform of Pakistan brought forward by "Jazz". Garaj is the single window autonomous platform for all self service operations pertaining to on-boarding, subscribing, billing, invoicing and managed services of cloud offerings.
Register an account by clicking sign-up and follow the on-boarding process
You can request an OTP to be re-sent from the login screen or contact helpdesk at [email protected]
You can request for a 7 day Garaj demo where you will have the liberty to enjoy services valuing upto $450
All payments can be made via secure online payment gateway by both JazzCash and Credit/Debit card.
Security deposit is your credit limit to avail the subscriptions upto and is equivalent to a minimum of 1.5x your total bill. You may have your credit limit enhanced further higher if you wish.
Details of your subscriptions, once successfully provisioned, will be sent to you on your registered email address.
You can cancel your Garaj subscription by unsubscribing from your subscription control pages
Garaj is hosted in datacenters at two sites: Lahore and Islamabad
VDC is a dedicated datacenter subscribed for self service. Operations such as VM creation, network configuration and services are managed by yourself. VPS is a private server which Garaj manages for you.
Yes, you can modify your resources at any point in time during the course of your subscription
A snapshot is a temporary recovery point in time taken for maintenance activities.
Garaj offers multiple layers of security to ensure data security and integrity including web application firewall, distributed firewall, endpoint detection and response and unified threat management.
For details of services avaialble at garaj please visit the product pages
Garaj delivers onion layered security services. We prioritize data security and employ multiple layers of protection to safeguard your information. This includes encryption at rest and in transit, regular security audits, access controls, and compliance with industry standards and regulations.
Yes, our cloud services are designed to be easily integrated with existing infrastructure and applications through MPLS connectivity.
Garaj ensures High Availability so you always have access to your data and workload. In addition to that Garaj provide data backup solutions and disaster recovery options, as an add-on which you can subscribe to further ensure the safety and availability of your applications and data.
Yes, Garaj offers monitoring and analytics tools that allow you to track the performance, health, and usage of your applications and workload on our cloud platform. You can gain insights into resource utilization, response times, and other key metrics to optimize your application's performance.
You can register your complaint using Help Desk to raise a support ticket, call our 24/7 helpline or email us at [email protected]
Garaj managed services team will be happy to assist you in any way possible, should you choose to opt for this service
Garaj provides supports and services in English and Urdu
Garaj offers 24/7 support which can be engaged either through Garaj portal helpdesk, or calling at our helpline 0304 111 0365 or reach out to us at our email [email protected]
Garaj offers 24/7 break n fix support for cloud platform
There is no capping on the number of support tickets you can raise
Registered users can open support tickets only
Garaj provides comprehensive 24/7 technical cloud support to assist you with any issues or inquiries related to our cloud services. Our support team is available to address your questions and concerns through various channels, including email, phone, and a ticketing system.